ChatGPT is a product from OpenAI which acts like a chatbot based on GPT technology. GPT stands for Generative Pre-trained Transformer. It is a type of Large Language Model, or LLM. Many companies, including Instabase leverage GPT models as part of their products. GPT models are pre-trained on billions of input data, and are used to help understand language in a similar way humans would. Intelligent Automation is the idea of leveraging artificial intelligence to help automate tasks. Leveraging GPT models for Intelligent Automation then refers to the idea of automating tasks that have highly unstructured language data at its core. Examples include the automatic understanding of a free text email and perform an action on basis of this email – similar to how a human would.