ChatGPT is a product from OpenAI which acts like a chatbot based on GPT technology. GPT stands for Generative Pre-trained Transformer. It is a type of Large Language Model, or LLM. Many companies, including Instabase leverage GPT models as part of their products. GPT models are pre-trained on billions of input data, and are used to help understand language in a similar way humans would. Claims Automation is the idea of leveraging artificial intelligence to help automate claims processes such as adjusting field reports or injury reports. Leveraging GPT models for Claims Automation then refers to the idea of automating tasks that have highly unstructured language data at its core like adjusting commercial specialty claims. Examples include the automatic understanding of field adjuster reports and perform an evaluation on basis of that document – similar to how a human would.